Support
Questions, bug reports, or anything else about Bernn: email business@bernn.tech and we'll get back to you.
Common questions
- Is my data safe? Bernn's provider connections are read-only — it cannot launch, change, or spend anything on your AWS, Anthropic, or OpenAI account. See the Privacy Policy for details on what's collected and how it's protected.
- How do I delete my account? From Settings in the app, tap Delete Account. This immediately and permanently removes your data — no support ticket required.
- Why doesn't my spend match my provider's dashboard exactly? Bernn refreshes hourly and providers' own billing data can lag by up to roughly 24 hours, so treat your provider's own dashboard as the authoritative source.